Privacy Policy
This Privacy Policy explains how Bon Voyage Elopements (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit and interact with our website https://www.bonvoyage-elopements.com/ (the “Website”), contact us, or use our services.
1. Who we are (data controller)
- Business name:
Bon Voyage Elopements - Address: [Business address]
- Email: info@bonvoyage-elopements.com
- Phone +385 95 892 5916
2. What data we collect
2.1 Data you provide
We may collect personal data you voluntarily provide when you contact us or submit a form, such as:
- Name
- Email address
- Phone number (if provided)
- Message content and enquiry details
- Event-related preferences you share (e.g., dates, destination ideas)
2.2 Data collected automatically
When you use the Website, we may automatically collect:
- IP address
- Browser and device information
- Approximate location (derived from IP)
- Pages visited, time spent, and interaction data
- Referring/exit pages
2.3 Cookies
We may use cookies and similar technologies to operate the Website, understand usage, and improve
performance. You can control cookies through your browser settings and, where applicable, via our cookie banner.
3. How we use your data
We process your personal data for the following purposes:
- To respond to enquiries and communicate with you
- To provide and improve our services
- To manage bookings and client relationships
- To ensure Website security and prevent misuse
- To analyze Website performance and usage
4. Legal basis (GDPR)
Where GDPR applies, we rely on one or more of the following legal bases:
- Consent (e.g., when you submit a form or accept certain cookies)
- Contract (e.g., steps prior to entering a service agreement)
- Legitimate interests (e.g., improving our Website, basic analytics, security)
- Legal obligation (e.g., accounting or compliance where required)
5. Who we share data with
We do not sell your personal data. We may share data with trusted service providers only as needed, such as:
- Website hosting and maintenance providers
- Email/communication service providers
- Analytics providers (only if enabled and configured)
We may also disclose information if required by law or to protect our rights and safety.
6. Data retention
We keep your personal data only as long as necessary for the purposes described above, or as required by law.
Enquiry messages are typically retained for a reasonable period to manage communication and future references.
7. International transfers
If we transfer personal data outside the EEA/UK, we will ensure appropriate safeguards are in place
(such as standard contractual clauses) where required.
8. Your rights
Depending on your location and applicable law, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with a supervisory authority
9. Security
We use reasonable technical and organizational measures to protect personal data. However, no online system can
be guaranteed 100% secure.
10. Third-party links
The Website may contain links to third-party websites. We are not responsible for their content or privacy practices.
11. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a new
effective date.
12. Contact
If you have questions or want to exercise your rights, contact us:
- Email: info@bonvoyage-elopements.com